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2020won Campaign Queries

What is 2020won campaign by Fynd Platform?

2020won by Fynd Platform is an exclusive offer for you to create your website at ₹21 per month, till the end of 2021.

Will there be a free subscription trial?

Yes, you can avail a 30-day free trial.

Can I change plans in the midst of 2020won campaign?

Yes, you have the liberty to choose a different plan and the existing plan of ₹21 will be revoked.

For which plan is this scheme applicable?

This scheme is applicable only for the Professional Plan priced at ₹1499 per month.

What's the last date of signing up for Fynd Platform's 2020won campaign?

The last date for signing up is 28th February 2021.

What's the validity of the contract signed during Fynd Platform's 2020won campaign?

The validity of the contract ends on 31st December 2021. Post that, you will be subscribed to the Professional Plan @₹1499/month, refer - https://platform.fynd.com/pricing.

Does Fynd Platform provide a domain for my website?

By default, we provide a 'fynd.io' and 'fyndstore.co' domain, wherein you can choose a subdomain of your choice, for e.g. harry.fynd.io. If you wish to use your desired custom domain, kindly purchase one from a third-party domain provider such as GoDaddy, Namecheap, HostGator, etc. and we'll help you to map the domain to your website.

I already own a domain, can I map it on Fynd Platform?

Yes, if you already have a domain, you can easily map it to your Fynd Platform website.

What is the commission charged on each transaction?

The commission is limited to 4.5% of the transaction value, including the payment gateway charges.

Does this plan allow me to create e-commerce websites?

Yes, you can create only one e-commerce website. However, this plan doesn't support selling on marketplaces. Refer - https://platform.fynd.com/pricing to know more about the services offered in the plan.

Can Fynd Partners gain a commission in this 2020won campaign?

Fynd Partners can avail commissions only on the sales made during the 2020won campaign and not exclusively on the monthly subscription.

Will Fynd Platform develop my website?

No, Fynd Platform runs on a SaaS model, i.e., you can independently create your website on Fynd Platform or you can connect with one of our Fynd partners who can create it on your behalf.

How many brands can I create?

You can only create 1 brand, 1 selling location (store) per company in the ₹21 plan.

Can I change the plan in the middle of the billing cycle?

Yes, if you wish to upgrade your plan, kindly mail us on support@fyndplatform.com

Can I discontinue the plan if I am dissatisfied? Will I get a refund?

If you wish to discontinue, kindly mail us on support@fyndplatform.com. However, there is no refund for the plan.

Are there any hidden charges or taxes I should know about?

The subscription price is ₹21 per month till 31st December 2021. You will be charged a 4.5% commission per transaction and a logistics cost.

How much is the logistics cost?

Logistics cost will be as per the rate chart we provide during reconciliation at the end of the month.

Can I use my debit card to perform the monthly transaction?

No. RBI doesn’t give a mandate to use debit card for subscription plans barring a few. You can enter your credit card details for the same.

Will you store my card details for a recurring payment?

No, we won’t store your card details. Our payment gateway handles the secure payment of ₹21 from your card every month.

Can I change my card associated with the ₹21 plan?

Yes, you can change the card details added during the subscription.

Is SMS/Email included in this plan?

Yes, you will get up to 100 SMS/Emails per month. For sending additional SMS/Emails to your customers, you will be billed according to the number of SMS/Emails you utilize. Its charges will be subtracted during the reconciliation period.

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Fynd Platform reserves the right to reject brands/partners if they are found indulging in any malpractices.