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Product Verification

After creating a product, it undergoes a verification process. We evaluate your products and check whether it conforms with the guidelines. Your product must adhere to the best practices and this section will help you achieve it.

Reasons for rejection of a product#

  • An illegible product name.

  • Missing product description.

  • No relation between the product name and its description.

  • No relation between the product and its attributes.

  • You created a dummy or a test product that may or may not exist.

  • A mismatch between the actual product and its uploaded images.

  • A mismatch between the product and the category selected while uploading.

  • Product attributes and details are absent or incorrect.

  • Images not uploaded as per marketplace guidelines.


Implications of a rejected product#

  • You won't be able to update the inventory of the product.

  • You won't be able to make it LIVE on marketplaces, thus you can't sell the product.


Corrective steps#

  • Provide correct and relevant information about the product.

  • Make sure the details accurately match the product.

  • The uploaded images must display the product in its real form.

  • The category you select must match with the product.

  • Try to provide sufficient details about the product (as per the attributes mentioned in the template).

  • Upload the images as per the following marketplace guidelines:

    • Images must accurately represent the product and show only the product that is up for sale.

    • The product and all of its features must be clearly visible.

    • Images must not contain nudity or be sexually suggestive.

    • The model should be consistent throughout all the image views (shots).

    • Images shouldn't contain the price or brand logo of the product and it must not obstruct the view.

    • In the case of sets or combos, the product should not overlap.

    • The product should be focused and well-lit.

    • Close-up shots shouldn't be obscured by highlights or shadows.

    • The product occupies at least 80% of the image area.

    • The entire product is depicted in the image.

    • Backgrounds are simple and clean, so as to not distract the viewer from the product.

      Technical requirementsDescription
      File format.jpg, .png
      Image size (width x height)Minimum dimensions (w*h): 720 x 1125 px Max image size: 3 MB Aspect ratio - 0:64:1
      Background colourBeige
      File NameThe file name should contain the seller identifier

Check the image guide in the next section. There are a couple of examples that will help you understand the image requirements of any product.